Legal Notice

ANVIMUR TELECOMUNICACIONES S.L. is very aware of the regulations regarding the protection of personal data, the following information is intended to provide additional and detailed information to the interested parties about the Personal Data Protection Policy of ANVIMUR TELECOMUNICACIONES S.L. which is adapted to the General Data Protection Regulation of the European Union on the protection of individuals with regard to the processing of personal data and the free movement of such data (EU Regulation 2016/679 of 27 April 2016) and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce and Law 3/2018 Lopdgdd.

The website www.anvimur.com is an internet domain whose owner is Anvimur Telecomunicaciones S.L., with registered address at C/ Rio Pliego nº 5 (Pol. Ind. Cánovas), 30.010 Murcia, province of Murcia (Spain), provided with CIF B-30.138.754. Registration in the commercial register: Registro Mercantil Murcia, Diario 141, Asiento 524, Tomo 422, Folio 81.

1.-Use of this Web Site:

These General Conditions regulate the operation of the service of the Web Site www.anvimur.comque ANVIMUR TELECOMUNICACIONES S.L., makes available to the user, whose main objective is to inform about our products and services and about who we are. The use of the web site attributes the condition of user, and implies the full acceptance by the User of all the Conditions of Use of the Web Site in force at each moment in which the User accesses it, so that, if the User does not agree with any of the conditions established here, he/she should not use this Web Site.

 

Likewise, the user undertakes not to use the website www.anvimur.comla information published on it for illicit purposes or effects, contrary to the content of these General Conditions, harmful to the rights or interests of third parties, or which may in any way damage, render useless, overload or deteriorate the website or the information provided or impede the normal use or enjoyment of the website by other users.

 

The user must abstain from obtaining information, messages, graphics, drawings, sound and/or image files, photographs, software and, in general, any kind of material accessible through the website or the services, using means other than those made available to them or, in general, those normally used on the Internet.

 

Access to the web page by minors is not permitted, and their legal representative shall be responsible for the actions and consequences of their access to the web page, and ANVIMUR TELECOMUNICACIONES S.L. shall have no liability whatsoever.

2.-Right to modify the Web site, right to restrict access to the Web site and right to suspend the operation of the Web site:

ANVIMUR TELECOMUNICACIONES S.L. reserves the right to modify at any time, without prior notice, the presentation or configuration of the Web Site, as well as the information, services, these Conditions of Use of the Web Site, as well as any other general or particular conditions, instructions or notices that may be applicable. Such modifications shall be made in order to improve the user's services, according to market trends. Likewise, ANVIMUR TELECOMUNICACIONES S.L. reserves the right to suspend, interrupt or stop operating the Web Site, or restrict its access, partially or totally, individually or collectively, temporarily or definitively, at any time.

3.-Cookie Policy/Browsing with cookies:

WHAT ARE COOKIES?

Cookies and other similar technologies such as local shared objects, flash cookies or pixels are small files that some platforms, such as websites, can install on the user's equipment (computer, tablet, smartphone, etc.).  

 Their functions can be very varied: storing your browsing preferences, collecting statistical information, enabling certain technical functionalities...

Cookies are sometimes used to store basic information about the browsing habits of the user or their equipment, to the extent, depending on the case, of being able to recognise them.  

Cookies are useful for several reasons. From a technical point of view, they allow websites to work more quickly and in a way that is adapted to your preferences, such as storing your language or your country's currency.

They also help website operators to improve their services, thanks to the statistical information they collect through them.

Finally, they serve to make the advertising we show you more efficient, thanks to which we can offer you our services free of charge.  

For more information about cookies, please visit Your Online Choices España or http://www.allaboutcookies.org/es/.

COOKIES AFFECTED BY THE REGULATION AND EXEMPTED COOKIES

With the modification of the "Ley de Servicios de la Sociedad de la Información" (LSSICE) established by the Royal Decree 13/2012, it is mandatory to obtain the express consent of the user of all websites that use dispensable cookies, before the user browses them.

The cookies that require the user's informed consent are analytical cookies and advertising and affiliation cookies, with the exception of those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.

WHAT TYPES OF COOKIES ARE THERE?

  There are different types of cookies.  

 At a first level we can differentiate between:

- Own cookies: These belong to and are managed by the owner of the website.

Third-party cookies: These belong to and are managed by third parties outside the owner.  

Cookies can be "session" cookies, which are deleted once the user leaves the website that generated them, or "persistent" cookies, which remain on the user's computer for a programmed period of time that can last for years.  

Cookies can also be classified according to the purpose for which they were created:

- Technical and functional cookies: these are strictly necessary for the use of the site and for the provision of the service.

- Analytical cookies: We use analytical cookies to help us understand how users use our website. For example, we use them to count the number of different people who visit our site or use a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visit the site once a week for three weeks, we would count you as three separate users. Without these cookies, it would be very difficult for us to analyse the performance of our website and improve it.

- Personalisation cookies: these allow the user to configure the design, language, preferences, etc. of their browser.

 - Advertising and behavioural cookies: these are used to carry out effective management of the advertising spaces that have been included on a website or application from which the service is provided. They are useful for adapting the advertising offered to the interests of users, as they collect information about their preferences. They are used in marketing techniques such as retargeting.

- Affiliate cookies: they track visits from websites with which a site has established an affiliation contract.

- Social interaction cookies: We use cookies to allow you to share content directly on social networks, such as Facebook, Twitter or Google+. An example would be when you click "like" or "tweet" about a business or product advertised on our website.

Cookies set by Anvimur Web

1. Own cookies

2. Third party cookies

2.1) Google Analytics cookies>

We use cookies to evaluate the performance of our websites, applications, services and tools, including as part of our analytics practices to help us understand how our visitors use our websites, determine whether you have interacted with our messages, determine whether you have viewed an article or link, or to improve our web content, applications, services or tools.

  2.2) Performance-related cookies

We use cookies to evaluate the performance of our websites, applications, services and tools, including as part of our analytics practices to help us understand how our visitors use our websites, determine whether you have interacted with our messages, determine whether you have viewed an article or link, or to improve our web content, applications, services or tools.

HOW TO DELETE COOKIES FROM YOUR BROWSER

1. You can restrict, block or delete cookies from our website (or any other), using your browser. Each browser operates differently. The 'Help' function will show you how to do this. However, the following provides guidance to the User on the steps to access the configuration menu for cookies and, where appropriate, private browsing in each of the main browsers:

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, you can consult Microsoft support or the browser's Help.

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you can consult Mozilla support or the browser's Help.

Chrome: Settings -> Show advanced options -> Privacy -> Content settings. For more information, you can consult Google support or the browser's Help.

Safari: Preferences -> Security. For more information, please consult Apple support or browser Help.

1.2. Using third-party tools, such as Ghostery or Your online choices (www.ghostery.com /// www.youronlinechoices.com/es/).

Disabling the use of cookies on our website may reduce the functionality of the website, lead to limitations in browsing or, in certain cases, even prevent browsing.

2. What happens if I disable cookies?

Here are some examples so that you can see or understand the extent of what can happen if you choose to disable cookies:

You will not be able to access the personal area of that website, such as My account, My profile or My orders.

You will not be able to share content from that website on social networks (Facebook, Twitter or any other network).

The website will not be able to adapt the content to your personal preferences, as is often the case with online shops.

Online shops: You will not be able to make purchases online, they will have to be made by telephone or in person, if you have a physical shop.

It will not be possible to personalise your geographical preferences such as time zone, currency or language.

The website will not be able to perform web analytics on visitors and web traffic, which will make it difficult for the website to be competitive.

You will not be able to write on the blog, upload photos, post comments, rate or rate content. The website will not be able to know if you are a human or an automated application that publishes spam.

All social networks use cookies, if you disable them you will not be able to use any social network.

You will not be able to display targeted advertising, which will reduce the website's advertising revenue.

3. Other important information.

Neither this website nor its legal representatives are responsible for the content or the veracity of the privacy policies that third parties mentioned in this cookie policy may have.

Web browsers are the tools responsible for storing cookies and this is where you should exercise your right to delete or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.

In some cases it is necessary to install cookies so that the browser does not forget your decision not to accept them.

There is a real possibility of international data transfer (for companies with servers outside the European area that do not have privacy legislation with the same guarantees as ours), which has given rise to changing situations of adherence to security agreements and privacy guarantees. For this reason, you should check these terms for these companies.

If you have any doubts or queries about this cookies policy, please do not hesitate to contact us via the contact section.

 4.-Access to and use of the website is free of charge:

The provision of the website service by the user is free of charge and does not require prior subscription or registration. In any case, registration is only required when the user wishes to contact us, using the form provided for this purpose or the email link.

 5.-Links.

The website may, on occasion, make available to the user technical linking devices (links, banners or buttons), directories and search tools that allow users to access websites belonging to and/or managed by third parties. ANVIMUR TELECOMUNICACIONES S.L. does not offer or market, either by itself or through third parties, the services available on the linked sites, nor does it control, monitor or approve the products, services, contents, information, data, files and any other type of material on these linked sites. Therefore, ANVIMUR TELECOMUNICACIONES S.L. declines any responsibility for information outside this web site and not managed by www.anvimur.com.

Any other use, transfer to third parties, communication or disclosure of the Contents, total or partial, public or private, is forbidden; ANVIMUR TELECOMUNICACIONES S.L. reserves the right to exercise the corresponding civil and criminal legal actions to demand compliance with this clause and claim for damages.

 6.- Intellectual and Industrial Property Rights.

The User acknowledges and accepts that all industrial and intellectual property rights over the Contents and/or any other elements inserted in the Web Site (including, without limitation, trademarks, logos, commercial names, texts, images, graphics, designs, sounds, databases, software, flow charts, presentation, "look-and-feel", audio and video), belong to ANVIMUR TELECOMUNICACIONES S.L. and/or third parties. Therefore, they may not be totally or partially reproduced, distributed or communicated publicly in any way, nor modified or stored, without the prior written authorisation of ANVIMUR TELECOMUNICACIONES S.L. Under no circumstances does access to the Web Site imply any kind of waiver, transmission, licence or total or partial transfer of said rights, unless expressly established otherwise.

For more information on the form and conditions for exercising these rights, see the general terms and conditions of sale.
https://www.anvimur.com/es/content/3-terminos-y-condiciones-de-uso

7.- Exclusion of guarantees and liability.

 7.1.- Functioning of the website.

ANVIMUR TELECOMUNICACIONES S.L.. does not guarantee the availability and continuity of the operation of the Website and shall in no case be liable for any damages that may arise from (i) the lack of availability or accessibility of the Website or those other sites with which a link has been established; (ii) interruption in the operation of the Web Site or computer faults, telephone breakdowns, disconnections, delays or blockages caused by deficiencies or overloads in the telephone lines, in the Internet system or in other electronic systems produced in the course of its operation; (iii) the lack of suitability of the Web Site for the specific needs of the Users and (iv) other damages that may be caused by third parties through unauthorised intrusions beyond the control of ANVIMUR TELECOMUNICACIONES S. L..

 

ANVIMUR TELECOMUNICACIONES S.L. does not guarantee the absence of viruses or other elements in the Web Site introduced by third parties that may cause alterations in the physical or logical systems of the Users or in the electronic documents and files stored in their systems, and does not guarantee the absence of viruses or other elements introduced by third parties that may cause alterations in the physical or logical systems of the Users or in the electronic documents and files stored in their systems.

stored in their systems, and shall in no case be liable for any damages of any kind that may arise from the presence of viruses or other elements that may cause alterations in the physical or logical systems, electronic documents or files of the Users. ANVIMUR TELECOMUNICACIONES S.L. adopts various protection measures to protect the Web Site and the Contents against computer attacks by third parties. However, ANVIMUR TELECOMUNICACIONES S.L. does not guarantee that unauthorised third parties cannot have access to the type of use of the Web Site made by the User or the conditions, characteristics and circumstances under which such use is made. Consequently, ANVIMUR TELECOMUNICACIONES S.L. shall in no case be liable for any damages that may arise from such unauthorised access.


7.2 For the use of the Web Site.

ANVIMUR TELECOMUNICACIONES S.L. shall under no circumstances be responsible for the use that Users and/or third parties may make of the Web Site, nor for any damages that may derive therefrom.

7.3 For the Contents.

The Contents are the sole property of ANVIMUR TELECOMUNICACIONES S.L. and are provided by it in good faith and with the best professional quality standards. Nevertheless, ANVIMUR TELECOMUNICACIONES S.L. excludes any kind of liability for damages of any kind that may be due to the lack of truthfulness, accuracy, completeness and/or timeliness of the contents of the www.anvimur.com site.

8. Partial nullity.

The declaration of any of these general conditions as null, invalid or ineffective shall not affect the validity or effectiveness of the remaining conditions, which shall continue to be binding between the parties. The waiver by any of the parties to demand at any given time the fulfilment of any of the conditions stipulated herein shall not imply a general waiver of the fulfilment of any other condition or conditions, nor shall it create an acquired right for the other party.

9.- Applicable Law and Jurisdiction.

The provision of the Website service and these Conditions of Use of the Website are governed by Spanish law. For any discrepancy in the execution, interpretation, fulfilment of these Conditions, or of the relations between the user and ANVIMUR TELECOMUNICACIONES S.L., both parties, expressly waiving any other jurisdiction that may correspond, submit to the exclusive Jurisdiction and Competence of the Courts and Tribunals of Murcia.

10.- Privacy protection policy and confidentiality of personal data provided freely and voluntarily by users:

ANVIMUR TELECOMUNICACIONES S.L., informs you that user data provided on the Web, are hosted on a Spanish server.
Through our website you can access social networks, open access to all users. These are websites where users can register and follow us free of charge. In these social networks users can learn about our activities, opinions, access to photos and videos. Users of these social networks should be aware that this site is independent from the ANVIMUR TELECOMUNICACIONES S.L. website and is open, that is, it is visible to all its users, and the privacy policies to be applied to these contents are set by these social networks and ANVIMUR TELECOMUNICACIONES S.L. is not the owner of these social networks and informs you that your e-mail address (identifying data) will never be published.


The personal data that you voluntarily provide will be included in our automated file, in accordance with the General Regulation on the Protection of Personal Data (RGPD 679/16 EU) and the Organic Law on Data Protection and Digital Rights (Lopdgdd 3/18).


The purpose of the collection and automated processing of personal data is to respond to your query/request that the user raises through the form provided for this purpose.
The recipients of this information will only be the departments in which ANVIMUR TELECOMUNICACIONES S.L. is organised and appropriate collaborating entities for the performance of its duties and corporate purpose, as well as the transfer to official public or private bodies that require it by law.


In the form used to contact us, all the fields that are obligatory for this purpose are expressly indicated with the legend "obligatory field".
When a purchase is made via web, one of the Rights that protects the Consumer is the Right of Withdrawal, the same is regulated in art. 68 and ss of the RD Law 1/2007 16 November by which the Revised Text of the General Law for the defence of consumers and users and other complementary laws is approved, ANVIMUR TELECOMUNICACIONES S.L. will respond immediately to the exercise of this Right by a consumer within the established period.

https://www.carm.es/web/pagina?IDCONTENIDO=33145&IDTIPO=60&RASTRO=c244$m29220

Likewise, we inform you of the existence of an Online Dispute Resolution Platform within the European Union to which you can resort to resolve disputes.

http://ec.europa.eu/consumers/odr

WHO ARE THE PERSONS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

The identity and contact details of the joint controllers are as follows:

• ANVIMUR TELECOMUNICACIONES S.L.
• CIF: B-30.138.754
• C/ Rio Pliego nº5 (Pol. Ind. Cánovas)
• 30.010 Murcia

General Data Protection Regulation of the European Union on the protection of individuals with regard to the processing of personal data and on the free movement of such data (EU Regulation 2016/679 of 27 April 2016).


 HOW DO WE OBTAIN YOUR PERSONAL DATA?

a) You provide it to us voluntarily to request information about our products and services by contacting us.

b) You provide them to us when purchasing our products and/or contracting services.

You guarantee that the data provided in any of these ways are true, exact, complete and up to date, and you will be responsible for any direct or indirect damage or harm that may be caused as a result of non-compliance with this obligation.

FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

We use your data for different purposes, which you will find detailed below:

- To process the purchase of an item or the provision of a service.

- To process and manage complaints, as well as any requests you may make to us by any means (by telephone, our website/micro-sites, via social networks, etc.).

- Use of your personal data for commercial purposes, provided that we have your express and unequivocal consent.

 WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?

The legal basis for each of the above processing operations is as follows:

 a) "Performance of a contract": this is the legal basis that enables us to carry out the following processing of your personal data:

 - To process the purchase of an item or provision of a contracted service.

 - To process and manage complaints, as well as any requests you may make to us by any means.

 b) "Legitimate interest": we use your data to achieve a legitimate interest (helping us to better understand the needs and expectations of our customers, allowing us to improve our products and the service provided throughout the commercial process).

 c) "Fulfilling a legal obligation": This is the legal basis that enables us to carry out the following processing of your personal data:

 - To meet the requirements of Public Administrations, Judicial Bodies and State Security Forces.

 - Compliance with legal obligations (tax, commercial, money laundering, personal data protection, general product safety, etc.).

 d) "Consent of the data subject": this is the legal basis that enables us to carry out the following processing of your personal data:

 - To carry out, by post, telephone or electronic means, informative, commercial and promotional communications relating to the products and services marketed.

 - Where appropriate, we may - subject to prior notification - draw up commercial profiles based on the information provided by you, which will enable us to offer you products and services in accordance with your needs/interests, as well as to send you personalised communications. Under no circumstances will automated decisions be taken on the basis of this profile.

TO WHOM WILL YOUR DATA BE PASSED ON?

No data will be passed on to third parties unless legally obliged to do so.

Anvimur has a CESCE Risk Company, from which risk is requested for all active clients, as well as for new ones. In case of risk concession by CESCE, payments can be made by direct debit receipts (it is essential to fill in the SEPA document), promissory notes, transfer or credit card.

HOW LONG WILL WE KEEP YOUR DATA?

Your personal data will be kept for the time necessary to fulfil the purpose for which they were collected and the time necessary to comply with fiscal/sectorial obligations.

We will no longer process your personal data for this purpose.

- To lodge a complaint with the Supervisory Authority, in particular where you have not obtained satisfaction in exercising your rights.

To exercise these rights, you should contact:

 ANVIMUR TELECOMUNICACIONES S.L.             
C/ Rio Pliego nº5 (Pol. Ind. Cánovas)
30.010 Murcia Spain

or to the e-mail address anvimur@anvimur.com specifying your request and proving your identity by attaching a copy of your ID card, passport or other valid document that identifies you.
 
Last Modification of this Privacy Policy: November 2021
All possible changes to our Privacy Policy will be published on this website. We therefore invite you to review the content of this section periodically.